Design and evaluation of computer/human interfaces : issues for librarians and information scientists. Papers presented at the 1988 Clinic on Library Applications of Data Processing.

A computer/human interface functions at the intersection of machines, people, information, and tasks. Growing emphasis within the library and information science community has been placed on the development of these interfaces an aspect of design loosely termed user friendliness. This emphasis becomes increasingly important as the number of computers in libraries continues to rise along with their use by nonspecialists. This clinic focused on the interface requirements of two main user groups: the professionals and staff behind the desk and the patrons in front of the desk. The clinic sessions were organized around a series of presentations to help the professional examine the issues surrounding the design, selection, and evaluation of computer/human interfaces found in libraries. Anyone who has used a word processor, struggled through the intricacies of online database searches, or wondered about improvements to online catalog systems will benefit from reading the papers in this volume. These papers emphasize people rather than technology. The year 1988 marked the 25th Annual Clinic on Library Applications of Data Processing. Therefore, it was appropriate for three members of the Graduate School of Library and Information Science faculty to provide a quarter-century retrospective focusing on three major clinic themes: public services, technical services, and administrative/ management concerns. This volume begins with these preconference papers.published or submitted for publicatio