Virtuous circle of ICT in health

In the current environment crisis is even more urgent to incorporate technological innovations that aim to improve health care favoring more efficient processes and decisions with better information, timely and on time. It presents a reflection from our immediate surroundings, Catalonia, and from the viewpoint of a hospital provider of health services in a public health system. This is about the reflection of the ICT infrastructure in the broadest sense: patients / clients, professionals, technologies and processes, and incorporates both the roles of professionals and patients and the handling of data and information in the healthcare environment. Emphasized the value of ICT in service organizations as a tool for improvement and transformation, but also as a strategic investment for the future. We review the main features to get the ICT process improvement and improved decision making. Take references of scientific papers on the impact of ICT and the value of information about health care and its contribution to improving the health and sustainability of the system. It emphasizes the behavior of agents as a factor essential to harness the potential of ICT and the changing roles of both the patients and the Directors of Information Systems, among other agents. Here are presented some advances in high-impact projects (Electronic medical records, etc..) and the necessary interoperability between systems. Include the interrelationships within systems, such as those relating to governance and customer-supplier chains. In conclusion, the virtuous circle of ICT in the health sector that aims to show the interrelationships between processes, technologies, data management and information professionals and end up getting to the intended goal which is none other than the improvement of attention focused on the patient