Applying change management in a project context: The case of BP VDU Revamp Project

Treball Final de Màster Universitari en Direcció d'Empreses / Master in Management. Codi: SRO011. Curs acadèmic 2017-2018Purpose The main objective of this study was to propose improvements, by using change management insights, to help ensure the success of the project reorganization for the case company. Also, to analyze how changes can be managed within a project with the objective of increasing the efficiency and commitment with the project targets by improving coordination and having more clear roles and responsibilities. Methodology In this study I have used the Action Research methodology as an approach to obtain my objective. Action research is usually defined as research in action, where the idea is to use a scientific approach to study the resolution of organizational issues together with those who experience these issues. To carry out the analysis, I resorted to “The Change Kaleidoscope”, a framework for implementing change in organizations, that is characterized by providing both the available range of implementing options and the analysis of contextual features. Outcome Analysis of the initial state resulted in suggested improvements of the coordination and information flow. Secondly, some of the improvements were implemented and feedback was collected to initiate further improvements with the objective of creating a well-coordinated and efficient project organization. As a result of the implied changes, an improvement in the progress of the overall execution of the VDU1 Revamp project was detected as well as an improvement of the managerial and functional cooperation. There are still improvements to be made in the project organization in terms of communication and people management