Add to ORKGTelephone counselling plays an important role within the mental service context. This study explores, describes and analyses the dynamics of crisis telephone counselling provided by Lifeline Melbourne. The study is important as there is limited empirical research on the processes and outcomes of telephone counselling. The study identifies the implications of the Lifeline service model for provision of counselling services that are appropriate to the Lifeline context and address client needs
Research suggests that frequent empathic engagement with others in distress places helpers in regist...
Many volunteer organisations experience difficulties with being able to successfully recruit and ret...
Telephone crisis support is a confidential, accessible, and immediate service that is uniquely set u...
Telephone counselling plays an important role within the mental service context. This study explore...
Lifeline Australia Inc. provides a free 24-hour telephone counselling and referral service to all Au...
Lifeline Australia Inc. provides a free 24-hour telephone counselling and referral service to all Au...
Lifeline Australia Inc. provides a free 24-hour telephone counselling and referral service to all Au...
OBJECTIVE: To understand why some users call crisis helplines frequently. METHODS: Nineteen semi-str...
The primary purpose of this study is to better understand the communication processes of telephone h...
Telephone counselling is an accessible and confidential means by which distressed young people can s...
This paper describes a program of work designed to inform a service model to address a challenge for...
The need and use of the National Suicide Prevention Lifeline have been progressively growing over th...
The characteristics of people who use telephone counseling are not well understood. This secondary a...
Research suggests that frequent empathic engagement with others in distress places helpers in regist...
Research suggests that frequent empathic engagement with others in distress places helpers in regist...
Research suggests that frequent empathic engagement with others in distress places helpers in regist...
Many volunteer organisations experience difficulties with being able to successfully recruit and ret...
Telephone crisis support is a confidential, accessible, and immediate service that is uniquely set u...
Telephone counselling plays an important role within the mental service context. This study explore...
Lifeline Australia Inc. provides a free 24-hour telephone counselling and referral service to all Au...
Lifeline Australia Inc. provides a free 24-hour telephone counselling and referral service to all Au...
Lifeline Australia Inc. provides a free 24-hour telephone counselling and referral service to all Au...
OBJECTIVE: To understand why some users call crisis helplines frequently. METHODS: Nineteen semi-str...
The primary purpose of this study is to better understand the communication processes of telephone h...
Telephone counselling is an accessible and confidential means by which distressed young people can s...
This paper describes a program of work designed to inform a service model to address a challenge for...
The need and use of the National Suicide Prevention Lifeline have been progressively growing over th...
The characteristics of people who use telephone counseling are not well understood. This secondary a...
Research suggests that frequent empathic engagement with others in distress places helpers in regist...
Research suggests that frequent empathic engagement with others in distress places helpers in regist...
Research suggests that frequent empathic engagement with others in distress places helpers in regist...
Many volunteer organisations experience difficulties with being able to successfully recruit and ret...
Telephone crisis support is a confidential, accessible, and immediate service that is uniquely set u...