Effects of complex information presentation on change decision making

The result of using a Common Point of Reference framework decision base, to implement implicit information patterns, aimed to support business decisions during the initial phases of change and improvement projects, was examined in this study. Participants (n=30) were asked to solve four different assignments with a decision base as support consisting of fictive change project data from a fictive manufacturing company producing candy. The participants were also asked to evaluate the decision base on different dimensions like in terms of interest, stressfulness, visualization of patterns and relations etc. The control group and the test group had access to the same information but the presentation was different. The test group had access to a Common Point of Reference based structure implemented in the inorigo® software with non-typical visualization. The control group had the information made available in Excel and Power point documents. The results suggest that a Common Point of Reference framework decision base gives a foundation for more correct decisions in a shorter time frame. No significant interaction effects were found; however there seem to be a tendency for interaction effects of working experience and computer experience