Human resources as an imporant factor for development of tourism in the Republic of N. Macedonia

The human capital is the most important resource and factor for development of each activity, including tourism. The employed in the tourism sector, through the system of formal and informal education, acquire certain education, theoretical knowledge, proficiency and practical skills, which are the basic impetus of competitiveness. In this paper, we shall give an answer to the question related to the importance of quality and motivation of human resources and working conditions for development of tourism, i.e. urban tourism in the Republic of North Macedonia. For that purpose, we shall apply research technique – poll of employed in the tourism and restaurant service sector and we shall analyze the response results of 72 examinees