Technology usage and employee behaviour: controversies, complications, and implications in the Nigerian business environment

Organizations are among the key units of the society. An organization comprises of several people including employees. The behaviour of employees determines the performance and efficiency of the organization. Technology is an important factor that distinguishes one organization from the other. Employee’s acceptance, rejection, and adaptability to technology being used determine to a great extent how organizations will thrive in a business environment. The drive of technology usage is to ensure that work processes are made easier, faster and to improve the organization’s economic efficiency. In addition, technology usage greatly influences employee behaviour. The aim of this paper is to find out how technology usage affects employee behaviour and vice versa. It is important to understand that in order to improve employee’s usage of technology incorporated into the organization, individual behaviour of employees must be examined cum their attitude. The results of the study indicate that employee behaviour mainly affects technology usage, promotes individual learning, increases efficiency and effectiveness, and improves organizational performance. The paper therefore recommends periodic review of organizational policies and in addition, procure hardware and software to guide against hackers and scammers to avoid losing those important informatio