The development of online e-mentoring modules for higher education institutions in Sabah

Building on the different components of effective mentoring, online e-mentoring portal MentorTokou has been developed .to compliment face-to-face mentoring. MentorTokou is designed to foster and provide mentoring support for students in a local university in Malaysia This portal provides the opportunity for mentors and mentees to interact online. Two major features are public discussions and private chat. The purpose of this study is to investigate the outcomes of the MentorTokou portal that was developed and implemented for new undergraduate students undergoing their studies. A qualitative case study was employed to explore the experiences of two mentors and twenty three mentees who participated in the study using focus group discussions and individual interviews. The results indicated that the impact of using the online e-mentoring MentorTokou was generally positive, however, there were some constraints faced during the implementation. The final emerging themes were centred looking at learning and personal social support, accessibility and availability, peer mentoring, communication, scaffolding provided by mentor for enhancement of current progress and practices in teaching and learning strategies and outcomes, motivation and building and establish