Crisis Management in Cultural Institutions

Predmet ovoga rada kulturne su institucije i njihova povezanost s djelovanjem kriznog menadžmenta. U radu su opisani pojam krize, izvori krize te njezini uzroci i posljedice, kojima se može narušiti poslovanje kulturnih institucija. Kao jedan od najvećih uzročnika krize u kulturnim institucijama, u radu je naveden pogrešan rad i izbor menadžmenta institucije. Posebno poglavlje odnosi se na krizni menadžment u kulturnim institucijama, koji objašnjava kako da se kulturne institucije, pomoću kvalitetnog kriznog tima, zaštite od utjecaja krize ili pronađu izlaz iz poslovne krize. Nadalje, u radu, predstavljeni su stvarni primjeri kriza kulturnih institucija u Hrvatskoj te primjeri rješenja kriznog menadžmenta za te nastale krize. Cilj rada prikazati je utjecaj, važnost i ulogu kriznog menadžera na poslovanje kulturne institucije u kriznoj situaciji.The subject of this work is cultural institutions and their relationship with the work of crisis management. The work also describes the concept of the crisis, the sources of the crisis and its causes and consequences, which can damage the business of cultural institutions. As one of the biggest causes of the crisis in cultural institutions, this work indicated the wrong work and the wrong choice of management of the institution. A special chapter deals with crisis management in cultural institutions, which explains how to help cultural institutions, through a quality crisis team, how to protect them from the effects of a crisis or find a way out of a business crisis. Furthermore, the paper presents real-life examples of crises of cultural institutions in Croatia and examples of crisis management solutions to these emerging crises. The aim of the paper is to present the impact, importance and role of the crisis manager on the business of a cultural institution in a crisis