دور تنمية الموارد البشرية في تحقيق التميز المؤسسي: دراسة حالة: بنك الخرطوم 2012 م - 2017 م

The study dealt with the role of human resources development in achieving organizational excellence. The research problem was that the organizations suffer from economic and social problems that led to the deterioration of human resources and the effectiveness of their performance, and their inability to compete with others. Institutional excellence, showing the impact of training in achieving organizational excellence, clarifying the role of productivity in achieving organizational excellence, and clarifying the role that empowerment plays in achieving organizational excellence. In order to achieve the research objectives, the following main hypothesis was tested: Human resources development has an effective role in achieving institutional excellence. The research reached a number of results, most notably the organization's keenness to adopt modern methods in training employees contributed to achieve organizational excellence, and the existence of an entity that designs training programs and the preparation and implementation of training plans and programs in the organization contributed to achieve organizational excellence, encourage the organization and motivate them to train contributed to the acquisition New skills. The research recommended to strengthen the keenness to adopt modern methods of training to suit organizational excellence, and continue to encourage and motivate employees to train because it contributes to achieve excellence in the organization, and the need to increase the organization's interest in improving work aids to ensure the continuity of work