TINJAUAN HUKUM ISLAM TERHADAP PERLINDUNGAN KONSUMEN DALAM JUAL BELI PAKAIAN ONLINE (Studi Pengguna Shopee di Kota Yogyakarta)

Current technological and information sophistication ensuring transactions and interactions through social media, buying and selling is no exception. Buying and selling transactions are usually done with the concept of “mutual benefit” for both the seller and buyer. The existence of social media as a provider of online trading services must provide guarantees or protection for sellers and consumers (buyers). Shopee as an online trading service provider in Indonesia has now become one of the most popular social media applications, it‟s just that in practice in the field there are still a number of violations that harm consumers in the transaction as experienced by some Shopee users in the City of Yogyakarta. Islam as a complex religion that discusses every line of human life certainly implments the principles of buying and selling properly and correctly through the rule of law called maqashid sharia. Therefore this study aims to further examine the legal protection for Shopee account users in the City of Yogyakarta in term of the perspective of maqashid sharia. This study uses a qualitative approach with the background of Shopee user account research in the City of Yogyakarta. The data collection techniques used are observation, interview and documentation. In this case the object for the constituent‟s concentration is consumer protection in buying and selling clothing online Shopee user in the City of Yogyakarta. The observation technique is carried out by observasing object and recording the necessary data by interviewing Shopee users in the City of Yogyakarta. The collected data is then analyzed using qualitative data analysis. The results of this study indicate that there are violations that are detrimental to consumers who use Shopee applications, such as broken goods, items not on order, and goods that do not arrive on time. While the guarantee imposed by the Shopee Account to the user is only n the form of written statements and information that the Shopee is not responsible and has no obligation whatsoever for any loss or damage to the buyer. Judging from the maqashid of sharia in hifzul mal this kind of transactions is in the sale and purohase of goods because it is contrary to the goal of hizul mal in the maqashid „ammah that the sale and purchase transaction must be fair and in accordance with the maqshid khassah, ie avoiding the gharar ban ie in the transaction process have good certainty over the quality and quantity of goods