Change managers and stakeholder perceptions of their influence on project success

This exploratory study provides critical insights into how stakeholders in a change project perceive change management and the work of change managers. Focussing attention on how multiple stakeholders' perspectives mesh to form a consensus on project success and change management success, this study explored ways in which change managers might influence success personally and through their use of change management. Though there can be no single or right way to manage change, this thesis identifies three success factors for change managers and six success factors for change management that may facilitate perceptions of project success