Strategic and operational issues in the integrated management of an airport: An operations management approach

This thesis contributes to the area of integrated management of outbound and inbound passenger flows at an international airport terminal for optimal utilisation of resources with maximum comfort to the passengers. The main goal of this research is to develop a holistic model based on the combination of simulation, airport resource management algorithms and analytical optimisation approaches. This model provides an important step forward in the development of a fully-fledged holistic decision support tool. The model can be used for strategic and operational requirements for multi-terminal International/Domestic