Towards knowledge needs-technology fit model for knowledge management systems

The goal of this paper is threefold. The first goal is to provide an illustrative example of design science research. Readers will benefit from seeing how design science research guidelines, as proposed by Hevner et al. (2004), can be rigorously followed in a practically relevant study. The second goal is to describe the novel artifact constructed during the research project: a knowledge management system design model. The third goal is to provide a methodological contribution to the design science community. The paper calls for adding an exploratory step in the build phase when designing a new artifact