Developing a Model-Based Decision Support System for Call-a-Ride Paratransit Service Problems

2011Final report.PDFTech ReportMIOH UTC TS33 2011-FinalParatransit servicesRegional transportationQuality of servicePublic transitPhysical handicapsDecision makingPlanning methodsParatransit servicesRegional transportationQuality of servicePublic transitPhysical handicapsDecision makingPlanning methodsResearch HubOhioUnited StatesMichigan Ohio University Transportation CenterMin, HokeyMichigan Ohio University Transportation CenterBowling Green State University. College of Business AdministrationUniversity Transportation Centers Program (U.S.)NTL-PUBLIC TRANSPORTATION-ParatransitNTL-PLANNING AND POLICY-Transit Planning and PolicyUS Transportation CollectionParatransit is the transportation service that supplements larger public transportation systems by providing individualized rides without fixed routes or timetables. In 1990, the Americans with Disabilities Act (ADA) was passed which allows passengers who cannot use regular public transportation services due to their physical, cognitive, or mental disability to use alternative paratransit services complimentary to the fixed route services already in place. Such paratransit was not mandated until 1990 by law, but has been provided to individuals in a similar form in the greater Boston metropolitan area since 1977