Human Factors for Air Traffic Control Specialists: A User\u2019s Manual for Your Brain

Volpe National Transportation Systems Center, Technical Reference Center1999PDFTech ReportCardosi, Kim M.John A. Volpe National Transportation Systems Center (U.S.)United States. Department of Transportation. Federal Aviation AdministrationWilliam J. Hughes Technical Center (U.S.)Civil Aerospace Medical InstituteStein, Earl S.Manning, Carol A.Hannon, Daniel J.Fallon, Brian J.United States. Department of Transportation. Federal Aviation AdministrationUnited StatesAir traffic controlAir traffic controllersHuman factors in crashesAir pilotsHuman machine systemsHuman factors engineeringMemoryVoice communicationManualsHuman factorsHuman errorFatigue (Physiological condition)Human information processingStress (Psychology)DOT/VNTSC-FAA-99-6DOT/FAA/AR-99/39FA9L1/A9112Final Report February-May 1999This document presents the findings of human factors research and other information useful to air traffic control specialists in a succinct and easy-to-read format. Topics include: controller-pilot voice communications, memory, fatigue and the effects of stress on information processing. Techniques are presented for: helping to reduce the probability of errors in communications, remembering specific information, identifying signs of stress that could affect performance, and reducing fatigue.95