Improving the effectiveness of partnering.

PDFTech ReportFHWA-OR-RD-03-09SPR Project #344PartnershipsOrganizational effectivenessContractsSurveysOregonOregon. Dept. of Transportation. Research GroupRogge, David F.Griffith, AndrewHutchins, WesleyOregon. Dept. of Transportation. Research GroupUnited States. Federal Highway AdministrationUS Transportation CollectionThe objectives of the research were to: (1) assess the current state of the Oregon Department of Transportation\ue2\u20ac\u2122s (ODOT) partnering program; (2) examine ways for improving current processes; and (3) recommend process improvements and possible new methods and practices that could be used to increase the effectiveness of partnering. The research consisted of a literature review, survey of state Departments of Transportation, a survey of ODOT and contractor personnel, and case studies of 12 recently completed ODOT partnered projects.The survey of ODOT and contractor personnel showed that the majority of respondents feel that partnering improves communication, trust, and teamwork. Most also believe the goals and values created in the initial partnering workshop are carried out in the field. The survey also showed that contractors, more so than ODOT personnel, feel that partnering helps improve quality, decision making and schedule adherence, and reduces the size and number of claims. The case studies of seven successfully partnered projects revealed specific critical success factors associated with the successful projects. Conversely, the case studies of five unsuccessfully partnered projects exposed challenges inhibiting partnering success.Based on the research findings from the literature review, surveys and case studies, recommendations were made to improve ODOT\ue2\u20ac\u2122s program. One of the recommendations included additional training for partnering participants, to be jointly sponsored by ODOT and the Associated General Contractors of Oregon. Another recommendation called for ongoing facilitation throughout a partnered project