511 Test Plan: Key Informants Interviews

Intelligent Transportation Systems Joint Program Office2004PDFTech ReportBattelle Memorial InstituteUnited States. Joint Program Office for Intelligent Transportation SystemsArizona. Department of TransportationBattelle Memorial InstitutePhoenix (Arizona)Tucson (Arizona)United StatesAdvanced traveler information systemsIntelligent transportation systemsVehicle to infrastructure communicationsDeploymentInterviewingEvaluation and assessmentAutomated vehiclesTestingInnovation and technologySelf-driving carsOperations and ManagementTravelingDirectionsHighwaysFHWA-JPO-04-023Task order BA7746This document presents the detailed plan to conduct the Key Informants Interviews Test, one of several test activities to be conducted as part of the national evaluation of the regional, multi-modal 511 Traveler Information System Model Deployment. The model deployment is an enhancement of an existing statewide 511 telephone traveler information system operated by the Arizona Department of Transportation. As a United States Department of Transportation (U.S. DOT) Intelligent Transportation System (ITS) Model Deployment, the project is intended to generate findings that will help shape U.S. DOT approaches to 511 and that will be of use to others implementing and operating 511 systems. The national evaluation is the primary mechanism for documenting the performance of the model deployment and the lessons learned.119