Examination of Regional Transit Service under Contracting : A Case Study in the Greater New Orleans Region : [Executive Summary]

Executive Summary.PDFBooklet/PamphletMTI Report 10-09Urban transitUrban transportationQuality of serviceRegional planningCoordinationContractingCaliforniaMineta Transportation InstituteIseki, HiroyukiRivasplata, CharlesHoutman, RebeccaSmith, AdamSeifert, CarlSudar, TiffanyMineta Transportation InstituteCalifornia. Dept. of TransportationUnited States. Dept. of Transportation. Research and Innovative Technology AdministrationNTL-PUBLIC TRANSPORTATION-Transit Planning and PolicyNTL-PLANNING AND POLICY-Transit Planning and PolicyUS Transportation CollectionIn late 2008, New Orleans Regional Transit Authority (RTA) began to execute a \ue2\u20ac\u153delegated management\ue2\u20ac? contract with a multinational private firm, in order to not only increase efficiency and effectiveness in operation and maintenance of public transit, but also bring in the private sector expertise in long term planning and financing in the unprecedented level in the U.S. This new contract also created a unique situation in which regional coordination between two adjacent jurisdictions could be improved through the contractor serving both.This study examined two main research questions: (1) the effect of a \ue2\u20ac\u153delegated management\ue2\u20ac? contract on the transit service provision within a single system, and (2) the effects of having a single private firm contracted by two different agencies on regional coordination