Advanced Traveler Information Service (ATIS) : who are ATIS customers?

Transferred from EDL on 5/14/2008PDFTech ReportAdvanced traveler information systemsData collectionReal time informationDeploymentCustomer satisfactionSurveysUnited States. Dept. of Transportation. Research and Special Programs AdministrationLappin, Jane E.EG & G Services (Firm)John A. Volpe National Transportation Systems Center (U.S.)United States. Joint Program Office for Intelligent Transportation SystemsNTL-INTELLIGENT TRANSPORTATION SYSTEMS-Traveler InformationNTL-INTELLIGENT TRANSPORTATION SYSTEMS-Information ManagementIntelligent Transportation Systems Joint Program OfficeVolpe National Transportation Systems Center, Technical Reference CenterThis is the second of two white papers written for the \ue2\u20ac\u153ATIS Data Gap\ue2\u20ac? workshop with the objective of providing insights from MMDI Customer Satisfaction ATIS evaluations and other USDOT-sponsored ATIS research. The paper synthesizes findings from research and evaluations dating back to 1996, including several field operational tests. Recent project evaluations are featured more prominently because these projects provided ATIS services to the general public for regular use