Volume5/1996_July22PULSE July 22, 1996 Mike Openshaw Leads U Hospital Service Directors' Council Mike Openshaw, U Hospital director of Clinical Resource Management, recently conducted his first meeting as president of the Service Directors' Council. Openshaw replaced Abe Bakhsheshy, Ph. D., director of Customer Service, who completed a two- year term. The council consists of 35 hospital department directors. It meets monthly to discuss operational issues, to increase cooperation and I coordination ® among departments and to recommend topics for study by hospital quality improvement teams. It was an-nounced that A1 Tokunaga, director of health informa-tion, had been elected to the group's executive committee, and that Zina Firmage, R. N., ma...