Add to ORKGAs a branch of consumer satisfaction, theoretical aspects of citizen satisfaction are being discussed in the article. The aim of the study is to determine the factors possibly having impact on citizen satisfaction. Reviewing previous attempts of citizen satisfaction measurement, different factors were considered as determinants. Till now, four factors were established: Urbanity and Diversity; Nature and Recreation; Job Opportunities; Cost-efficiency; however, the structure still needs empirical approvalMarketingo katedraVytauto Didžiojo universiteta
In the paper “Evaluating Citizens’ satisfaction about public online services. A methodological appr...
This paper intends to show two goals: - establishing a theoretical and empirical grounded criticism...
Aim of this paper is to evaluate the customer satisfaction in a public service context. It is well k...
As a branch of consumer satisfaction, theoretical aspects of citizen satisfaction are being discusse...
Where is the best place to live? The answer depends on how we ask the question, i.e. which scale we ...
Where is the best place to live? The answer depends on how we ask the question and which scale we ap...
This article presents a perspective analysis of performance improvement, in terms of customer satisf...
Import 02/11/2016Cílem této práce je zjištění spokojenosti obyvatel obce Sviadnov s poskytovanými sl...
Satisfaction surveys are increasingly used to inform citizens and decision makers about the quality ...
<p>Customer satisfaction is used more and more in order to assess the quality of a service or produc...
Citizen satisfaction is a commonly used key performance indicator in the municipal sector and is an ...
The preponderance of recent satisfaction research focuses on things that cause satisfaction. Measure...
This study aimed to find out residents' degree of satisfaction with local public services provided b...
AbstractWith the improving technologies and increased communication skills, the expectations of the ...
Public enterprises may be unaware of their performance in providing services. In situations where ci...
In the paper “Evaluating Citizens’ satisfaction about public online services. A methodological appr...
This paper intends to show two goals: - establishing a theoretical and empirical grounded criticism...
Aim of this paper is to evaluate the customer satisfaction in a public service context. It is well k...
As a branch of consumer satisfaction, theoretical aspects of citizen satisfaction are being discusse...
Where is the best place to live? The answer depends on how we ask the question, i.e. which scale we ...
Where is the best place to live? The answer depends on how we ask the question and which scale we ap...
This article presents a perspective analysis of performance improvement, in terms of customer satisf...
Import 02/11/2016Cílem této práce je zjištění spokojenosti obyvatel obce Sviadnov s poskytovanými sl...
Satisfaction surveys are increasingly used to inform citizens and decision makers about the quality ...
<p>Customer satisfaction is used more and more in order to assess the quality of a service or produc...
Citizen satisfaction is a commonly used key performance indicator in the municipal sector and is an ...
The preponderance of recent satisfaction research focuses on things that cause satisfaction. Measure...
This study aimed to find out residents' degree of satisfaction with local public services provided b...
AbstractWith the improving technologies and increased communication skills, the expectations of the ...
Public enterprises may be unaware of their performance in providing services. In situations where ci...
In the paper “Evaluating Citizens’ satisfaction about public online services. A methodological appr...
This paper intends to show two goals: - establishing a theoretical and empirical grounded criticism...
Aim of this paper is to evaluate the customer satisfaction in a public service context. It is well k...