Knowledge creation in the automotive industry: Analysing obeya-oriented practices using the SECI model

The dynamics of knowledge processes represents a major research topic in management studies. The interpretation of the different tools and methods as enablers for knowledge creation has important implications for achieving innovation, namely in lean product development contexts. Previous researchers have classified the different tools and methods in lean product development using the Socialization–Externalization–Combination–Internalization (SECI) theoretical framework for knowledge management. The aim of this paper is to examine empirically how obeya is used to create knowledge and how it is possible to frame its adoption in the light of the SECI model. We explored this relationship using two obeya experiences at Fiat Chrysler Automobiles, within a project that was part of the development of a new longitudinal engine for the Alfa Romeo Giulia