Kütüphanelerde-Elektronik Kaynaklara Erişimde Yaşanan Sorunlar

From past to present, information centers are known as social organizations that shape, transform and adapt to new service models according to the expectations of the society. Nowadays, information centers are under the influence of information technologies and with the power of this effect, they continue to digitize their services day by day. Digitized services do not only offer benefits; it also brings current and new issues into the task area of librarians. As a result, library users have some problems that they encounter during the use of electronic resources and sometimes cannot solve them. In this study, technical problems faced by users who use electronic resources and the factors causing these problems are tried to be explained