International audienceThis paper presents an approach integrating data quality into the business intelligence chain in the context of customer-relationship management (CRM) applications at EDF (Electricité de France), the major electricity company in France. The main contribution of this paper is the definition and instantiation of a generic multi-dimensional star-like model for storing, analyzing and capitalizing data quality indicators, measurements and metadata. This approach is illustrated through one of EDF's CRM applications, implementing domain-specific quality indicators and providing quality-driven information management as a business intelligence chain. The role of the data quality expert is highly emphasized
The tremendous growth in size, complexity and value of the organisation's information resources...
The aim of the thesis is to prove measurability of the Data Quality which is a relatively subjective...
Abstract: The importance of customer relationship management (CRM) has increased during the last dec...
International audienceThis paper presents an approach integrating data quality into the business int...
This paper presents an approach integrating data quality into the business intelligence chain in t...
International audienceThis paper presents an approach integrating data quality into the business int...
CRM platforms heavily depend on high-quality data, where poor-quality data can negatively influence ...
International audienceInformation quality is a complex and multidimensional notion. In the context o...
Abstract: Data Quality is a major stake for large organizations and software companies are proposing...
Data quality management is a pressing issue in the adoption and implementation of Business Intellige...
CRM platforms heavily depend on high-quality data, where poor-quality data can negatively influence ...
International audienceData Quality is a major stake for large organizations and software companies a...
Data Quality confirms the correct and meaningful representation of real world information. Researche...
Data is the foundation of the digital economy. Industry 4.0 and digital services are producing so fa...
The tremendous growth in size, complexity and value of the organisation's information resources...
The aim of the thesis is to prove measurability of the Data Quality which is a relatively subjective...
Abstract: The importance of customer relationship management (CRM) has increased during the last dec...
International audienceThis paper presents an approach integrating data quality into the business int...
This paper presents an approach integrating data quality into the business intelligence chain in t...
International audienceThis paper presents an approach integrating data quality into the business int...
CRM platforms heavily depend on high-quality data, where poor-quality data can negatively influence ...
International audienceInformation quality is a complex and multidimensional notion. In the context o...
Abstract: Data Quality is a major stake for large organizations and software companies are proposing...
Data quality management is a pressing issue in the adoption and implementation of Business Intellige...
CRM platforms heavily depend on high-quality data, where poor-quality data can negatively influence ...
International audienceData Quality is a major stake for large organizations and software companies a...
Data Quality confirms the correct and meaningful representation of real world information. Researche...
Data is the foundation of the digital economy. Industry 4.0 and digital services are producing so fa...
The tremendous growth in size, complexity and value of the organisation's information resources...
The aim of the thesis is to prove measurability of the Data Quality which is a relatively subjective...
Abstract: The importance of customer relationship management (CRM) has increased during the last dec...