Add to ORKGThis research was aimed to develop a training model for the airline personnel who are directly responsible for providing services to passengers such as cabin attendant, ground staff, reservation staff & ticketing staff (Front Line Staff). This research theory based on transformative learning concept and self-esteem theory and integrated by using non-formal education training model to develop a new training model in order to enhance service mind of the airline personnel that consisted of 3 main factors: a) Basic principles, b) Processes and c) Procedures
Nowadays, there are many college graduates who have potentials and good skills, but usually they dem...
Employees are valuable assets to any organization and their performance has a direct impact on overa...
This study is the first to attempt in Hong Kong to collect data about flight dispatch training for a...
This research aims to present a strategic direction to improve the efficacy of airline high-class ed...
The objectives of this research were: 1) To analyze problems with training and to find out the train...
The commercial pilot is a person who has duty and responsibility on safety of all passengers and cre...
The purpose of this study is to evaluate the training effectiveness on GITC by applying the four lev...
The background of this research is the existence of objective conditions on the mental-spiritual lea...
This research aims to explore the competency model of students who graduated from the Air Cargo Mana...
After the COVID-19, also known as coronavirus has spread widely and crashed all industries especiall...
This study focuses on the knowledge, skills and attitudes needed nowadays in order to be an airline ...
The quality of human resources, work professionalism, communication has an influence on the performa...
Competency-based Training (CBT) adopted by ICAO to standardise and achieve baseline training standar...
According to the United Nations World Tourism Organization (UNWTO, 2017), over one billion tourists ...
As the airline business is constantly changing, the companies need to stay on top of the competition...
Nowadays, there are many college graduates who have potentials and good skills, but usually they dem...
Employees are valuable assets to any organization and their performance has a direct impact on overa...
This study is the first to attempt in Hong Kong to collect data about flight dispatch training for a...
This research aims to present a strategic direction to improve the efficacy of airline high-class ed...
The objectives of this research were: 1) To analyze problems with training and to find out the train...
The commercial pilot is a person who has duty and responsibility on safety of all passengers and cre...
The purpose of this study is to evaluate the training effectiveness on GITC by applying the four lev...
The background of this research is the existence of objective conditions on the mental-spiritual lea...
This research aims to explore the competency model of students who graduated from the Air Cargo Mana...
After the COVID-19, also known as coronavirus has spread widely and crashed all industries especiall...
This study focuses on the knowledge, skills and attitudes needed nowadays in order to be an airline ...
The quality of human resources, work professionalism, communication has an influence on the performa...
Competency-based Training (CBT) adopted by ICAO to standardise and achieve baseline training standar...
According to the United Nations World Tourism Organization (UNWTO, 2017), over one billion tourists ...
As the airline business is constantly changing, the companies need to stay on top of the competition...
Nowadays, there are many college graduates who have potentials and good skills, but usually they dem...
Employees are valuable assets to any organization and their performance has a direct impact on overa...
This study is the first to attempt in Hong Kong to collect data about flight dispatch training for a...