Add to ORKGAbstract: The purpose of this study is to observe the perceived customer satisfaction level of online banking services in Finland. Many things have changed over the last 20 years in the banking industry’s service sectors as a result of digitalization. This study observes and attempts to understand the changing situation and what is the expectation/perception (actual service) towards Finnish banking services. This thesis presents a literature review on the Finnish banking system, online banking services, and customers’ variation over online banking services; these components help in analyzing the overall situation on a general level. This part contains a qualitative study from secondary data analysis. In the main, empirical research work, qu...
According to the theoretical framework, the stock market can react to the public short selling infor...
Underpricing is a famous financial phenomenon that commonly emerges in Initial Public Offerings. Thi...
Most scholars agree that internal marketing positively influence the achievement of high perceived s...
This research takes look at how small and mid-sized companies in Finland use digital me-dia resource...
Finance Business Partnering is an innovative strategic orientation where the accounting disciplines ...
The purpose of this study is to present an economic theory behind the informational asymmetry in a c...
Ordering from Chinese online shops has become increasingly popular among Finnish consumers, and the ...
This thesis examines management of business relationships during conflicts. The context of this stud...
The linkage between the import prices and the exchange rate is an important topic in the open econom...
The theoretical understanding of online shopping behavior and customer relationship management have ...
Finnish companies’ sales in Russia are important income from the perspective of foreign trade. Over ...
Digitalization has been widely adopted by private organizations of all sizes. As customers we are st...
The purpose of this thesis is to conduct a detailed study of optimism in financial decision making. ...
The solvency rate of banks differs from the other corporations. The equity rate of a bank is lower t...
This thesis includes three essays in corporate reporting and auditing. Chapter 1 studies how inst...
According to the theoretical framework, the stock market can react to the public short selling infor...
Underpricing is a famous financial phenomenon that commonly emerges in Initial Public Offerings. Thi...
Most scholars agree that internal marketing positively influence the achievement of high perceived s...
This research takes look at how small and mid-sized companies in Finland use digital me-dia resource...
Finance Business Partnering is an innovative strategic orientation where the accounting disciplines ...
The purpose of this study is to present an economic theory behind the informational asymmetry in a c...
Ordering from Chinese online shops has become increasingly popular among Finnish consumers, and the ...
This thesis examines management of business relationships during conflicts. The context of this stud...
The linkage between the import prices and the exchange rate is an important topic in the open econom...
The theoretical understanding of online shopping behavior and customer relationship management have ...
Finnish companies’ sales in Russia are important income from the perspective of foreign trade. Over ...
Digitalization has been widely adopted by private organizations of all sizes. As customers we are st...
The purpose of this thesis is to conduct a detailed study of optimism in financial decision making. ...
The solvency rate of banks differs from the other corporations. The equity rate of a bank is lower t...
This thesis includes three essays in corporate reporting and auditing. Chapter 1 studies how inst...
According to the theoretical framework, the stock market can react to the public short selling infor...
Underpricing is a famous financial phenomenon that commonly emerges in Initial Public Offerings. Thi...
Most scholars agree that internal marketing positively influence the achievement of high perceived s...