Using Microsoft Excel to Teach Simulation Concepts to Business Students

The application of computers to solving business problems, the area of study known as decision support systems, is an important component in the education of business students today. One major type of decision support system is computer simulation, which is the technique most often used to solve queuing problems in the industry. This paper describes how to teach the concepts of computer simulation, explain the key components of simulation software, and provide hands-on experience to solve these problems by using Microsoft Excel