Use and development of health information systems: the experience of an organizational unit responsible for the technological services at a public hospital

The goal of this work is to present an overview of the use and development of health information systems (HIS) reporting the experience of the information management department of a public hospital. Recently, the implementation of HIS has received great prominence. The patient's improvement process can be enriched with the introduction of the patient's history by electronic means, among other technologies. A descriptive study with interviews conducted between the years 2004 and 2007 provided the experience obtained by the Center for Information and Analysis of HC-FMRP-USP. It can be concluded that the success of the HIS implementation can lead to cost reduction and improve the work quality of health care professionals as well as patient care services