DOIAbstract
JetBlue’s exemplary business model is a solid teaching case covering the conceptual literature of the price-quality and satisfaction link, service profit chain as well as service quality –profit model
JetBlue’s exemplary business model is a solid teaching case covering the conceptual literature of the price-quality and satisfaction link, service profit chain as well as service quality –profit model
Thesis (Ph. D.)--Massachusetts Institute of Technology, Dept. of Economics, 2003.Includes bibliograp...
Developing an understanding of the relationship between service quality and profitability is of cen...
Operational performance of the U.S. airline industry has been monitored for the past 27 years by a q...
The objective of this study is to investigate frequency-of-flight issues and the differences between...
This paper examines the ongoing evolution of the U.S. airline industry under deregulation. After los...
Since US deregulation, over 200 airlines have started up and failed (Rosen, 1995). While competitive...
Since US deregulation over 200 airlines have started up and failed (Rosen, 1995). While competitive...
In recent years, large efforts have been put on enhancing effectiveness in organizations. No resourc...
Airline services are known to be the most elaborate in terms of service.There are many breakdowns of...
Many organizations are now paying close attention in evaluating and implementing marketing strategie...
Today the airline industry is one of the fastest and largest growing industries in the world because...
This case reviews the air battles American Airlines (AA) and Legend Airlines (LA) engaged in over th...
A game theoretic model, integrated with passenger’s international choice behaviour, for the competit...
The services marketing literature focuses on the measurement of service quality and its impact and c...
In order to cover this goal, four quality indexes related to the airline industry, and two economic ...
Thesis (Ph. D.)--Massachusetts Institute of Technology, Dept. of Economics, 2003.Includes bibliograp...
Developing an understanding of the relationship between service quality and profitability is of cen...
Operational performance of the U.S. airline industry has been monitored for the past 27 years by a q...
The objective of this study is to investigate frequency-of-flight issues and the differences between...
This paper examines the ongoing evolution of the U.S. airline industry under deregulation. After los...
Since US deregulation, over 200 airlines have started up and failed (Rosen, 1995). While competitive...
Since US deregulation over 200 airlines have started up and failed (Rosen, 1995). While competitive...
In recent years, large efforts have been put on enhancing effectiveness in organizations. No resourc...
Airline services are known to be the most elaborate in terms of service.There are many breakdowns of...
Many organizations are now paying close attention in evaluating and implementing marketing strategie...
Today the airline industry is one of the fastest and largest growing industries in the world because...
This case reviews the air battles American Airlines (AA) and Legend Airlines (LA) engaged in over th...
A game theoretic model, integrated with passenger’s international choice behaviour, for the competit...
The services marketing literature focuses on the measurement of service quality and its impact and c...
In order to cover this goal, four quality indexes related to the airline industry, and two economic ...
Thesis (Ph. D.)--Massachusetts Institute of Technology, Dept. of Economics, 2003.Includes bibliograp...
Developing an understanding of the relationship between service quality and profitability is of cen...
Operational performance of the U.S. airline industry has been monitored for the past 27 years by a q...
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