Ποιοτικές και ποσοτικές διαφοροποιήσεις σε γλωσσικές ανάγκες στο ακαδημαϊκό περιβάλλον κατά την τελευταία δεκαετία

Socio-political changes in the new Europe, characterized by the growth of mo­bility of the workforce and an increase in collaboration between academic in­stitutions across borders, are producing a new type of multilingual environment, spawning new linguistic demands that cannot be ignored. This paper will pre­sent the qualitative and quantitative differences in administrative staffs lingui­stic needs in the academic environment as revealed from a research conducted in 1992 and repeated after one decade in Aristotle University of Thessaloniki. Ethnographic techniques were used and the main instrument for gathering information was the questionnaire. Our findings show that the overwhelming majority of employees are required to engage in cross-language communica­tion