Project Management Success For Post-Disaster Reconstruction Projects From The International Non-Governmental Organisations’ Perspectives

The post-disaster reconstruction project (PDR) initiatives commonly deal with uncertainties and complexity, thus require particular strategies to foster successful results. Despite the support and assistance from various agencies on the development after the disaster, the amount of reconstruction projects completed has remained low. Nevertheless, there is an increasing awareness among the PDR‘s stakeholders on the management techniques that influence project success in the PDR projects. This study aims to investigate the influential factors in the reconstruction project process (also known as Project Life Cycle) that contribute to the project management success with an aim to explore the job scope of the International NGOs dealing with PDR projects. However, very few studies were carried out in post-disaster reconstruction, which focus on project management. This research adopted quantitative approach to develop the theoretical framework of influential factors within the project management life cycle conducted from the literature review and questionnaires survey techniques. The results from the survey were used to establish the success factors within the project management process for the development of structural equation model using structural equation modeling (Smart PLS version 3.2.4). In addressing the research aims, this study identifies the most significant issues and challenges in the post-disaster reconstruction (PDR) projects namely: community participation, assessment, funding, and quality of work. Furthermore, the top ten critical success factors determined in this study are; identity and ownership, transparency and accountability, clearly defined goals and objectives, supervision during construction, beneficiary satisfaction with the product and services, proper project planning, effective consultation with stakeholders, understanding of community needs, culture, and conditions, conduct a clear assessment of damages, and significant level of community participation. Additionally, the research explores the impacts of factors linked to the project lifecycle approach with project management success in PDR project delivery by examining the standardized coefficients among the factors in the PLS-SEM model. The findings indicate that adequate initiating process, proper planning process, satisfactory closing process, and smooth executing process of the project lifecycle have a significant positive relationship with the project management success in PDR projects. However, the appropriate monitoring and controlling process found were not supporting the hypothesis with a statistically insignificant result, thus indicating the mediating roles of this phase for future research. Prior to this, the contribution of this research is the establishment of a conceptual framework from the perspectives of PDR project life cycle that include the initiating, planning, execution and closing process considering the critical success factors of PDR projects. Consequently, these findings present a clear understanding of the INGOs performance of project management and could potentially enhance existing knowledge on the success of post-disaster reconstruction projects