Quality of Educational Services in the Library of Kermanshah School of Medicine Based on Library Standards (2011-2012)

Libraries play a pivotal role in the sustainable development of the country. The aim of the present study was to investigate the quality of educational services provided by library of medical faculty of Kermanshah according to the library standards. In this descriptive cross-sectional study, 309 library members were studied through Libqual questionnaire. Data were analyzed by descriptive statistics. The library could meet the expectations of its members in 67% of cases (positive adequate value). In terms of access to information, the maximum and minimum means were reported for printable or electronic journals (7.62%) and electronic resources and websites (5.55%), respectively. With regard to personal control, the maximum and minimum means belonged to easy-access instruments (6.15%) and modern equipment (5.63%), respectively. For location, however, appropriate space acquired the maximum mean (6.59%). Based on the obtained findings, Kermanshah library of medical faculty (LMF) has not been able to fulfill the maximum expectations of its members