In this essay attention is drawn to the type of response that the institutional apparatus of prison provides to the principle of rehabilitation of the convicted, as stated in Article 27 of the Italian Constitution. Particular importance is given to the representation that it is provided by professionals working in the prison, where the needs of rehabilitation often clash with those of security. The research is based on semi-structured interviews, whose content was analyzed with the technique of grounded theory. The concepts expressed by the operators were coded and placed in relation to each other, in order to obtain a coherent conceptual framework. This allowed the identification of three different categories of operators, which we cal...