Add to ORKG1. Introduction 2. Staffing and scheduling with nonstationary demand for service: state of the art 3. Computing the probability of excessive waiting in M(t)/G/s(t) + G queues with an exhaustive service policy 4. Controlling excessive waiting times in small service systems with time-varying demand: an extension of the ISA algorithm 5. A branch-and-bound algorithm for shift scheduling with nonstationary demand 6. Epiloguenrpages: 184status: publishe
In this thesis, we study different scheduling policies in service networks. In Chapter 2, we conside...
Purpose: This paper introduces a procedure for solving the staffing problem in a service system (i.e...
[Excerpt] Labour scheduling is an important function performed by managers of service operations. Cu...
Many service systems display nonstationary demand: the number of customers fluctuates over time acco...
Many shift scheduling algorithms presume that the staffing levels, required to ensure a target custo...
1. Introduction 2. Staffing and scheduling with nonstationary demand for service: state of the art ...
Many shift scheduling algorithms presume that the staffing levels, required to ensure a target custo...
In many service systems, the arrival pattern is not constant throughout the day. This raises the que...
staffing, time-varying demand, queueuing systems, simulationPurpose: This paper introduces a procedu...
This paper develops methods to determine appropriate staffing levels in call centers and other many-...
We review queueing-theory methods for setting staffing requirements in service systems where custome...
The problems of labor staffing and scheduling have received substantial attention in the literature....
We derive a lower bound for the staffing levels required to meet a projected load in a retail servic...
One traditional application of queueing models is to help set staffing requirements in service syste...
Providing good customer service, inexpensively, is a problem commonly faced by managers of service o...
In this thesis, we study different scheduling policies in service networks. In Chapter 2, we conside...
Purpose: This paper introduces a procedure for solving the staffing problem in a service system (i.e...
[Excerpt] Labour scheduling is an important function performed by managers of service operations. Cu...
Many service systems display nonstationary demand: the number of customers fluctuates over time acco...
Many shift scheduling algorithms presume that the staffing levels, required to ensure a target custo...
1. Introduction 2. Staffing and scheduling with nonstationary demand for service: state of the art ...
Many shift scheduling algorithms presume that the staffing levels, required to ensure a target custo...
In many service systems, the arrival pattern is not constant throughout the day. This raises the que...
staffing, time-varying demand, queueuing systems, simulationPurpose: This paper introduces a procedu...
This paper develops methods to determine appropriate staffing levels in call centers and other many-...
We review queueing-theory methods for setting staffing requirements in service systems where custome...
The problems of labor staffing and scheduling have received substantial attention in the literature....
We derive a lower bound for the staffing levels required to meet a projected load in a retail servic...
One traditional application of queueing models is to help set staffing requirements in service syste...
Providing good customer service, inexpensively, is a problem commonly faced by managers of service o...
In this thesis, we study different scheduling policies in service networks. In Chapter 2, we conside...
Purpose: This paper introduces a procedure for solving the staffing problem in a service system (i.e...
[Excerpt] Labour scheduling is an important function performed by managers of service operations. Cu...