Add to ORKGThe aim of this study is to show the relation between emotional labor, job burnout and intention to turnover of travel agency workers, and to develop appropriate suggestions in the light of obtained findings. For this aim, a survey is applied to travel agency workers which is one of the emotional labor- intensive jobs. According to the results of this research, emotional labor behaviors of travel agency workers influence job burnout negatively and their level of job burnout influences intention to turnover positively. However, any relation between emotional labor and intention to turnover was not found
This study examines the relationship between emotional labour and burnout and the moderating effect ...
This study examines how emotional intelligence and occupational commitment have a moderating effect ...
AbstractThe purpose of this study was to investigate the effect of workplace characteristics (job se...
The aim of this study is to show the relation between emotional labor, job burnout and intention to ...
In this research the authors investigate the relationship among emotional labor strategies, emotiona...
Bu çalışmada otel işletmesi çalışanlarının duygusal emek davranışlarının tükenmişlik d...
The study aimed to explore the influence of emotional labor on organizational commitment, we also in...
Employee management is crucial in the service industry, and efficient human resource management is e...
This article aims at finding emotional variables which affect the emotional labor of the service emp...
The impact of emotional labor on employees’ well-being has received little attention. Specifically, ...
The study examines emotional labor in the Philippine call center industry. Surveys were administered...
In today’s highly competitive business environment, employees are expected to display positive attit...
This study develops and tests a model which investigates the simultaneous effects of job demands, jo...
Recently, research on service workers’ emotional labor has received considerable attention, bo...
This study examines how emotional intelligence and occupational commitment have a moderating effect ...
This study examines the relationship between emotional labour and burnout and the moderating effect ...
This study examines how emotional intelligence and occupational commitment have a moderating effect ...
AbstractThe purpose of this study was to investigate the effect of workplace characteristics (job se...
The aim of this study is to show the relation between emotional labor, job burnout and intention to ...
In this research the authors investigate the relationship among emotional labor strategies, emotiona...
Bu çalışmada otel işletmesi çalışanlarının duygusal emek davranışlarının tükenmişlik d...
The study aimed to explore the influence of emotional labor on organizational commitment, we also in...
Employee management is crucial in the service industry, and efficient human resource management is e...
This article aims at finding emotional variables which affect the emotional labor of the service emp...
The impact of emotional labor on employees’ well-being has received little attention. Specifically, ...
The study examines emotional labor in the Philippine call center industry. Surveys were administered...
In today’s highly competitive business environment, employees are expected to display positive attit...
This study develops and tests a model which investigates the simultaneous effects of job demands, jo...
Recently, research on service workers’ emotional labor has received considerable attention, bo...
This study examines how emotional intelligence and occupational commitment have a moderating effect ...
This study examines the relationship between emotional labour and burnout and the moderating effect ...
This study examines how emotional intelligence and occupational commitment have a moderating effect ...
AbstractThe purpose of this study was to investigate the effect of workplace characteristics (job se...