BACKGROUND PAPER: IMPLEMENTING E-GOVERNMENT IN OECD COUNTRIES: EXPERIENCES AND CHALLENGES

Introduction: the case for e-government in OECD countries 1. E-government is defined by the OECD as “the use of information and communications technologies (ICTs), and particularly the Internet, to achieve better government ” (from OECD The e-Government Imperative, 2003). This definition focuses attention on why countries are implementing e-government rather than on the ICT tools themselves. Faced with the pressure of increasing government performanc