Event-Driven Rules for Sensing and Responding to Business Situations

Event-based systems have been developed and used to implement networked and adaptive business environments based on loosely coupled systems in order to respond faster to critical business events. In this paper, we introduce a rule management system which is able to sense and evaluate events in order to respond to changes in a business environment or customer needs. It enables users to graphically compose comprehensive event-triggered rules, which can be used to control the processing of services. For the definition of a rule set, users can independently define event conditions, event patterns and correlation-related information which can be combined for modeling complex business situations. We have fully implemented the proposed system with a serviceoriented approach and illustrate our approach with an order management business case