FAILURE MANAGEMENT IN GRIDS: THE CASE OF THE EGEE INFRASTRUCTURE

The emergence of Grid infrastructures like EGEE has enabled the deployment of large-scale computational experiments that address challenging scientific problems in various fields. However, to realize their full potential, Grid infrastructures need to achieve a higher degree of dependability, i.e., they need to improve the ratio of Grid-job requests that complete successfully in the presence of Grid-component failures. To achieve this, however, we need to determine, analyze and classify the causes of job failures on Grids. In this paper we study the reasons behind Grid job failures in the context of EGEE, the largest Grid infrastructure currently in operation. We present points of failure in a Grid that affect the execution of jobs, and describe error types and contributing factors. We discuss various information sources that provide users and administrators with indications about failures, and assess their usefulness based on error information accuracy and completeness. We describe two real-life case studies, describing failures that occurred on a production site of EGEE and the troubleshooting process for each case. Finally, we propose the architecture for a system that could provide failure management support to administrators and end-users of large-scale Grid infrastructures like EGEE