Case-Based Reasoning - Survey and Future Directions

This paper surveys the field of case-based reasoning (CBR) -- both in science and in industrial applications. It starts with a short introduction to the essential ideas and concepts CBR is built upon. Then follows a bit of history that is interesting for understanding the development and the current state of the field. Its main part introduces and reviews the most important sub-fields of CBR: theoretical foundations, CBR for document retrieval, product selection, help-desk support, diagnosis, configuration, planning, and design. In the last part, we discuss why the field has developed rather well and will have a promising future, particularly in new areas like self-service and e-commerce applications in the world wide web