A computer vendor operates a software help desk organisation. The help desk organisation needs a system to automatically allocate incoming work orders. Allocation of the work orders to engineers is to be done on the basis of engineer availability and skills. This paper will attempt to represent a simplified model of such a system using conceptual graphs
An open distributed environment can be perceived as a service market where services are freely offer...
(in English): Conceptual graphs are a formal knowledge representation language introduced by John F....
Diagrams are essential in the preliminary stages of design for understanding distributive aspects an...
[[abstract]]It is widely recognized that requirements engineering is a knowledge-intensive process a...
This paper elaborates on the use of conceptual graphs in a prototype of a computer based support sys...
Part 1: Production ProcessInternational audienceWith regards to methods of assembly systems planning...
[[abstract]]Combining conceptual graphs with the task-based specification method to specify software...
Abstract—Initial requirements for new digital systems and products that are generally expressed in a...
As the era of Knowledge Based Engineering (KBE) and design automation has evolved a big effort has b...
This research report contains the current version of the chapter about Basic Conceptual Graphs, chap...
Abstract. Network information system specification in virtual professional communities requires a le...
This paper discusses the form of graphical objects for a "hybrid " human-computer scheduli...
[[abstract]]We propose an automated software engineering approach, called task-based conceptual grap...
The specification language TROLL light allows to describe the part of the world to be modeled in the...
. Users need to be strongly involved in the specification<E-319> process of network informatio...
An open distributed environment can be perceived as a service market where services are freely offer...
(in English): Conceptual graphs are a formal knowledge representation language introduced by John F....
Diagrams are essential in the preliminary stages of design for understanding distributive aspects an...
[[abstract]]It is widely recognized that requirements engineering is a knowledge-intensive process a...
This paper elaborates on the use of conceptual graphs in a prototype of a computer based support sys...
Part 1: Production ProcessInternational audienceWith regards to methods of assembly systems planning...
[[abstract]]Combining conceptual graphs with the task-based specification method to specify software...
Abstract—Initial requirements for new digital systems and products that are generally expressed in a...
As the era of Knowledge Based Engineering (KBE) and design automation has evolved a big effort has b...
This research report contains the current version of the chapter about Basic Conceptual Graphs, chap...
Abstract. Network information system specification in virtual professional communities requires a le...
This paper discusses the form of graphical objects for a "hybrid " human-computer scheduli...
[[abstract]]We propose an automated software engineering approach, called task-based conceptual grap...
The specification language TROLL light allows to describe the part of the world to be modeled in the...
. Users need to be strongly involved in the specification<E-319> process of network informatio...
An open distributed environment can be perceived as a service market where services are freely offer...
(in English): Conceptual graphs are a formal knowledge representation language introduced by John F....
Diagrams are essential in the preliminary stages of design for understanding distributive aspects an...