STRATEGI PENINGKATAN KINERJA BERDASARKAN ANALISIS MOTIVASI KERJA DAN KEPUASAN KERJA PADA TENAGA MEDIS

Job performance of health workers have an important role in achieving hospital goals. Job performance of health workers is influenced by several factors, including work motivation and job satisfaction. This study aims to develop strategies for improving job performance of health worker based on work motivation and job satisfaction analysis. This study was descriptive and observational study. Participants in this study were 100 health workers in the hospital. Data collection is done by collecting primary data through questionnaires and focus group discussions (FGD). The results of the questionnaire data are used to determine the strategic issues for developing functional strategies to improve job performance. Measuring instruments used in this study, consist of Job Satisfaction Survey (JSS) questionnaire made by Spector (1997) and work motivation questionnaire made by Hong and Waheed (2011). The results obtained in this study include: (1) The level of work motivation and job satisfaction of health workers tends to be moderate; (2) There is no significant difference between work motivation and job satisfaction among male and female medical personnel; (3) Health workers with moderate level of job satisfaction have a working for of 5-15 years; (4) Performance improvement strategies with a performance management approach are needed to improve the performance of health workers so that individual work goals are aligned with organizational goals. Suggestions for further research by analyzing other variables related to performance such as commitment and work environment