Add to ORKGThis project proposal focuses on the performance improvement of one specific area of SCDMV, Customer Service Delivery's Contact Center. The research, analysis, and suggested strategies outlined in this project will increase service level, efficiency and effectiveness of the Contact Center, Customer Service Delivery, and assist in supporting and achieving the overall mission, vision, values, goals, and objectives for the Department of Motor Vehicles
This report by the Legislative Audit Council reviews three contracts the South Carolina Department o...
Each department of the South Carolina Department of Public Safety has employees that perform their d...
I decided to write this master thesis in relation with my work experience at CSC within the service ...
This project proposal focuses on the performance improvement of one specific area of SCDMV, Customer...
The goal of this project is to determine if a new effective and efficient agent development program ...
The South Carolina Department of Motor Vehicles annually presents an accountability report to the go...
The South Carolina Department of Motor Vehicles annually presents an accountability report to the go...
The purpose of this project is to evaluate the S.C. Department of Motor Vehicles' current communicat...
The goal of this project is to determine whether the South Carolina Department on Aging is effective...
This study is being done to determine if the business filings division, and the agency in general, w...
The South Carolina Department of Motor Vehicles annually presents an accountability report to the go...
As CRM company for automotive industry, AstraWorld face so many challenges, especially in call cente...
The study problem was to find a way to improve call center performance. The method of study was to c...
Recently, there has been tremendous growth in call centers around the globe. Many business activitie...
Purpose: Contact centers (CCs) are one of the main touch points of customers in an organization. The...
This report by the Legislative Audit Council reviews three contracts the South Carolina Department o...
Each department of the South Carolina Department of Public Safety has employees that perform their d...
I decided to write this master thesis in relation with my work experience at CSC within the service ...
This project proposal focuses on the performance improvement of one specific area of SCDMV, Customer...
The goal of this project is to determine if a new effective and efficient agent development program ...
The South Carolina Department of Motor Vehicles annually presents an accountability report to the go...
The South Carolina Department of Motor Vehicles annually presents an accountability report to the go...
The purpose of this project is to evaluate the S.C. Department of Motor Vehicles' current communicat...
The goal of this project is to determine whether the South Carolina Department on Aging is effective...
This study is being done to determine if the business filings division, and the agency in general, w...
The South Carolina Department of Motor Vehicles annually presents an accountability report to the go...
As CRM company for automotive industry, AstraWorld face so many challenges, especially in call cente...
The study problem was to find a way to improve call center performance. The method of study was to c...
Recently, there has been tremendous growth in call centers around the globe. Many business activitie...
Purpose: Contact centers (CCs) are one of the main touch points of customers in an organization. The...
This report by the Legislative Audit Council reviews three contracts the South Carolina Department o...
Each department of the South Carolina Department of Public Safety has employees that perform their d...
I decided to write this master thesis in relation with my work experience at CSC within the service ...