Sjuksköterskans hanteringsstrategier i mötet med anhöriga inom akutsjukvård

Background: Emergency care is an eventful area. Emergency clinics have stressful meetings and emergency situations. Patients who come to emergency rooms often have a relative with them. Relatives are often described as someone who should be involved in the care. Coping has a central role in this environment for both patients, relatives but also the staff. Aim: To describe nurses' experiences of meetings with relatives in emergency care. The methodological aspect was to examine the selection method of the selected articles. Method: Literature study with 9 articles examined. Results: Nurses' experiences of meetings with relatives in emergency care have proved to have several dimensions of a problem. Emergency clinics are described as a place that is hectic, the staff assess and help patients in a first stage. Emergency clinics are often built for a lower patient pressure than reality. The staff have poorer conditions for coping. The staff are exposed to threats and anger from relatives. Recent research indicates that relatives are also involved in the emergency rooms. The picture that was painted was that nurses often do not want to allow relatives to take the place they need. In the study, the good example of how an emergency department meets relatives and lets them participate is revealed. The emergency department shows what should be done. Coping needs more space. Conclusion: The nurse's ability for using their coping strategies are worse at emergency departments. The author sees that processing processes cannot be managed properly before the next difficult-to-handle situation comes. The work environment is thus an important factor that affects the nurse's coping and also affects the meeting with relatives in emergency care. Relatives can give the nurse increased and reduced stress at work. At the same time, relatives can support the nursing and provide information to the nurse, which is a great resource