Unsatisfaction Pacient in Healthy Industrial in Indonesia

The porpose of this article is to assess and compare the needs of public health services with the healthcare business in Indonesia in line with the increased catastrophic disease and the high prevalence of mental disorders due to economic pressures, unhealthy lifestyle, poor environmental conditions, workload and family company which result in the detriment of state finances and family economy. Meanwhile, high education has made people, with upper middle income, have good awareness of personal hygiene and tend to seek health services that can provide information and education on current health, including in selecting the type of insurance. Most of them entered the Y gene, as tech-savvy, and want the best facilities, including in selecting hospitals, laboratories, and medicines. This research uses descriptive qualitative approach by exploring the primary data and secondary data to obtain conclusion that healthcare business is very prospective. Although this business has a formidable challenge, it will not be diminished by the development time.In 2014,healthcare business in pharmaceutical industry in Indonesia reached IDR 58.2 trillion, and the government has determined the pharmaceutical and medical equipment industries as the mainstay and priorities until 2035, given the high amount of expenditures per capita on health service each year.The increased level of life satisfaction in terms of healthcare results in the high level of satisfaction of patients and families with health providers, but the concern is still more focused on the high price of medicines and services