Exploring the Improvement of Administrative Work Efficiency：Paper tube Manufacturing

[[abstract]]本論文研製之產業環境改變，再加上政府勞工政策的不斷調整，使得人力資源成本大幅提升。也因傳統產業在環境與技術上的限制，員工因工作熱情不足，專注力不夠，導致許多錯失，因而造成無謂損失，長期累積不容小覷。為因應產業結構改變，不僅在技術上，內部作業流程上需要更具有機動性，以符合客戶之需求。為使公司能永續經營，在規劃公司之改善政策方面分為短中長期目標。本研究透過管理策略之魚骨圖與平衡計分卡進行分析，並採個案研究法，挑選紙管製造業作為研究個案，彙整各項資料，探討如何利用改善行政工作效率與品質。為因應客戶的多元需求、量少、精緻化，個案公司結合自動化，以滿足客戶需求，達成生產效率及品質提升，減少人力以及降低能源上的使用成本，以達行政工作效能提升。 A procedure is with the changes in the industrial environment, coupled with the continuous adjustment of the governments labor policy, the cost of human resources has increased substantially. At the same time, due to the environmental and technical limitations of traditional industries, employees lack sufficient enthusiasm for work and lack of concentration, resulting in many misses. Therefore, it causes deadweight loss, and long-term accumulation cannot be underestimated. In order to respond to changes in the industrial structure, not only in terms of technology, internal operations processes need to be more mobile to meet the needs of customers. In order to enable the company to continue to operate, it is divided into short-term, medium-term and long term goals in the planning companys improvement policy. This study analyzed the balanced scorecard of fishbone diagram and management strategy, and used the case study method to select paper tube manufacturing as a research case, collect various materials, and explore how to improve the efficiency and quality of administrative work.In order to meet the diversified needs of customers, the quantity is small and refined, the case company combines automation to meet customer needs, achieves production efficiency and quality improvement, reduces manpower and reduces energy use costs, so as to achieve administrative work efficiency