THE PATIENT SATISFACTION ON DRUG INFORMATION SERVICES IN PHARMACY INSTALLATION OF ANDI MAKKASAU HOSPITAL IN PAREPARE, SOUTH SULAWESI

Pharmacists should always provide drug information to each patient on how they should use the drug, take medication, drug side effects, and information about the rules for using the drug. The purpose of this study was to determine the level of patient satisfaction with drug information services at the Pharmacy Installation of Andi Makkasau Hospital, Parepare. The type of research used was descriptive research. The technique of collecting data conducted by distributing questionnaires to respondents. Data was analyzed based on data in the field, namely by bringing together the results of the answers to the questionnaire and then presented. The results of the study stated that 88.4% patients were satisfied. Patients who came for treatment at Andi Makkasau Parepare Hospital could be categorized as satisfied with the service of drug information given at the time of redeeming the drug. Keywords: satisfaction, drug informatio