With cybersecurity comes trust: A systematic review for private-sector organization cybersecurity-trust measures

This presentation examines the cybersecurity measures used by varying organizations to determine which cybersecurity measures maintain consumers’ trust in private-sector organizations and what methods work to implement the identified cybersecurity-trust measures into the organizations’ business practices.With Cybersecurity Comes Trust: ! A Systematic Review for Private-Sector Organization Cybersecurity-Trust Measures R o b y! n M. Garner | Dissertation Committee: Dr. Rick Milter and Dr. Kriesta Watson |! University of Maryland University College ! Theories: Trust Theory! Risk Management Theory! Methodology: PRISMA Search! Weight of Evidence! Thematic Synthesis! Theories & Methodologies Trusted & Competitive Stakeholder Risk Assessment Scholarship: 1. Origin of cybersecurity is governance: cybersecurity research should shift focus from technical measures to governance! 2. Multiple leadership practices affect implementation methods, research should explore which leadership practices are most effective in building a culture of cybersecurity in organizations! ! Implications for Practitioners & Scholarship/Research Practitioners: 1. Critical to align stakeholder values with organizational objectives! 2. All measures must be at work, simultaneously! 3. All methods must be at work, simultaneously! 4. Policy and leadership are the driving methods! Study Purpose & Research Questions Research Questions: RQ1: Which cybersecurity measures can private-sector organizations use to protect the organization’s intellectual property, partner’s proprietary information, and customer’s personally identifiable information to maintain stakeholder trust?! RQ2: How do private-sector organizations implement cybersecurity-trust measures to remain competitive in industry? ! Study Purpose: To examine the cybersecurity measures used by varying organizations to determine which cybersecurity measures maintain consumers’ trust in private-sector organizations and what methods work to implement the identified cybersecurity-trust measures into the organizations’ business practices. ! Technical Measures IP PI PII Law Enforcement Collaboration Strategy Education & Training Communication ORA ORA Polic