Ergonomic Issues In Quality-Control

This paper explores the characteristics of the quality control function with a focus on ergonomics design to the production system. The objective is to provide a set of design attributes to aid in the work environment which enhances the quality control function. It is important to recognize the operator as being an important part of the man/machine interface. According to Biberman, “The human part of the system deserves special attention: As a critical part of any man/machine system, the human operator receives information, processes it, and takes some specific action upon the system” (1973, p. 92). The thought of quality usually forms a mental picture consisting of uniformity, the conformity to an established standard, or a degree of consistence in production. Another definition is the totality of features and characteristics of a product or service that bear on its abilities to satisfy a given need (Stevens 1981)