LEAN AND THE LEARNING ORGANIZATION IN HIGHER EDUCATION

Canadian post-secondary institutions are seeking enhanced efficiencies due to ongoing funding shortfalls and expanding teaching, research, and service mandates. These institutions have considered or enacted Lean methodology based on results reported by public service and healthcare organizations worldwide. Lean requires a high level of organizational investment, including an investment in culture, to ensure success. This literature survey highlights linkages between Lean and organizational learning and presents recommendations about how institutions can plan and assess Lean improvement initiatives.